Medcart Healthcare - About us

About Medcart Healthcare

Medcart Healthcare is an independent e-pharmacy platform based in India, offering a curated selection of skin care, hair care, supplements, and personal care products—all available exclusively through our online store. Our mission is to make expert dermatology-focused healthcare more accessible, trustworthy, and convenient, right from the comfort of your home.

While we operate as a separate entity, Dermaessentia Skin and Laser Centre is our sister concern, and we share a common commitment to clinical excellence and patient care.

Our mission is to make expert skincare, hair care, supplements, and personal care products accessible, affordable, and convenient for individuals across the country.

We specialize in:

  • Prescription-based skincare, haircare and dermatological products

  • Personalized consultations with certified dermatologists

  • Fast and secure delivery across India

Our Business Details

  • Registered Business Name: Medcart Healthcare

  • Legal Entity: Medcart Healthcare (Partnership Firm)

  • UDYAM Registration No: UDYAM-MH-18-0329812

  • GSTIN: 27ABTFM3462E1ZZ

  • Drug License No: MH-MZ5-473957, MH-MZ5-473958, MH-MZ5-473960

  • FSSAI Registration No: 21522005000551

  • Registered Address: Medcart Healthcare, Shop No. 4, Krishnadeep Apartments, Yashwant Nagar, Vakola, Santacruz East – 400055 Mumbai, Maharashtra, India

  • Customer Support: +91 74000 87878 (Mon–Sat, 10 AM to 7 PM) / healthcaremedcart@gmail.com

What We Offer

Our platform bridges the gap between clinical expertise and consumer convenience. Whether you're looking for dermatologist-recommended treatments or everyday skincare essentials, we ensure:

  • Authentic products sourced from licensed manufacturers

  • Secure payment options

  • Transparent pricing and policies

Return & Refund Policy

We offer a 14-day return policy on non-prescription items, provided they are unopened and in original condition. Due to regulatory restrictions, prescription-based products are non-returnable unless damaged or incorrectly delivered.

For full details, please visit our Return Policy.

Privacy & Data Protection

Your privacy matters to us. We follow strict data protection protocols and never share your personal information without consent. Read our full Privacy Policy.

Regulatory Compliance

Medcart Healthcare operates in accordance with:

  • Google Merchant Center Guidelines

  • Indian Consumer Protection Act

  • Bureau of Indian Standards (where applicable)

All products listed on our platform are sourced from licensed manufacturers and comply with applicable Indian health and safety standards.

Disclaimer

Medcart Healthcare is not a substitute for professional medical advice, diagnosis, or treatment. All content, including product descriptions and recommendations, is for informational purposes only. Always consult a certified healthcare provider before starting any new treatment.

Products sold on this platform are intended for use under the guidance of a licensed medical professional. We do not guarantee results and disclaim liability for misuse or self-medication.